Refund policy

At Zbioland, we prioritize quality and customer satisfaction. However, please note that we do not accept returns or offer refunds for purchased watches.

Replacement Policy:
If you encounter a manufacturing defect with your watch, you are eligible for a replacement. To qualify for a replacement, the following conditions must be met:

  • The issue must be related to a manufacturing defect, such as a mechanical failure or material flaw.
  • You must notify our customer service within 24 hours of receiving the product to initiate the replacement process.
  • The watch must be returned in its original condition and packaging.
  • Incase the aforementioned criteria's match the case in hand the watch may be replaced within 7 business days from the day of the watch being delivered back to our fulfilment office. 

How to Request a Replacement:

  1. Contact Zbioland's customer service at contact@zbioland.in